Technical Source

Software Program Manager

Garner, NC, US

19 days ago
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Summary

This position is responsible for the software program and agile project management for the research, design and development of our X-Ray equipment. The position also provides support of installation and servicing of our equipment and training and technical support to our customers, dealers, and field engineers.

  • Software Program Management that aligns with market opportunities and company’s product roadmap.
  • Agile Project Management for software development effectively driving cross-functional planning and execution of software releases for new product development and sustaining activities.
  • Develop system and subsystem-level software test methods and protocols.
  • Carry out and lead technical investigations to ensure the highest level of customer satisfaction.


ESSENTIAL FUNCTIONS/RESPONSIBILITIES

  • Develop and oversee software programs and projects designed to meet the organization’s goals, including developing charters and software roadmaps to include scope, resources, and timeline estimates.
  • Prioritize software projects in agreement with the business cross-functional team (marketing, sales, production, R&D, quality, regulatory).
  • Apply Agile Project Management for software development.
  • Ensure stakeholders buy-in and escalate issues.
  • Level software projects’ resources based on business priority setting and resources availability.
  • Facilitate conflict resolution for scope, time, and resources when needed.
  • Ensure assigned resources to projects adequately perform projects tasks.
  • Track projects execution against agreed scope and project metrics.
  • Contribute to the organizations Program Management standardized operating procedures and guidelines.
  • Ensure projects’ documentation is conducted in accordance with the company policies and procedures, and quality and regulatory requirements.
  • Develop system and subsystem-level software test methods and protocols.
  • Carry out software verification and validation following the design control process.
  • Complete and submit all required design control documentation on time and accurately.
  • In partnership with Service and Support diagnose technical equipment conducting root cause analysis and propose improvement solutions.
  • Mentor junior engineers and contribute to knowledge sharing withing the R&D group.
  • Maintain tools and test equipment properly and ensure timely calibration.
  • Completes assigned training and development courses assigned by management team.
  • Provide emergency on-call services as needed in partnership with Service and Support.
  • Serves as a Representative for KMHA conventions and shows.
  • Understands and Complies with all FSE Guidelines as applicable to the role.
  • Must comply with KMHA Radiation Safety Policy including the timely replacement of used badges.
  • Completes the Corrective Actions Policy as prescribed by KMHA.
  • Displays highly developed organizational skills.
  • Ability to prioritize, plan, and execute are key success factors in this position.
  • Utilize exceptional interpersonal and communication skills for problem situations with customers and/or staff.
  • Completion of additional projects and assignments as given by management.


REQUIREMENTS & QUALIFICATIONS

  • Bachelor’s / Associates degree in Biomedical, electrical, mechanical engineering or computer science. Master’s degree preferred.
  • PMP Certification.
  • Agile Methodology Certification.
  • Certified Radiology Equipment Specialist (CRES) designation (www.aami.org).
  • Certifications in Biomedical Equipment (CBET).
  • Certification in Laboratory Equipment (CLES).
  • At least 5 years’ experience with medical devices design and commercialization under design control, X-ray technologies a big plus.
  • At least 2 years experience leading software projects for development of X-Ray systems.
  • Working knowledge of Project Management Book of Knowledge and Agile Methodology.
  • Design control (MDSAP, IEC 62304 and ISO 13485).
  • Risk management (ISO 14971).
  • Usability of medical devices as it relates to safety (IEC 62366).
  • Fundamental diagnostic X-ray imaging.

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