Job Description
Essential Job Functions:
Talent Management - Lead a team of highly engaged associates and contractors, ensuring the team meets or exceeds the defined role expectations. Provide development and ongoing coaching and feedback, performance management, career development and administrative support. Coach and mentor staff, to enable them to reach their peak potential and cultivate high-performing teams. Provide peer coaching and feedback, formally and informally. Request and utilize feedback to foster personal development.
Process and Technology - Oversee at least two Golang microservices. Use recognized industry models and methodologies to develop, execute, and continuously improve development practices, in collaboration with all major stakeholder and functional roles. Actively participate in the development of technology and integrated application roadmaps. Utilize the software development lifecycle to implement technology solutions that create and enhance applications. Continuously improve applications and processes, with a focus on quality, efficiency, and user experience.
Strategic Planning - Develop and maintain organizational strategies that support current and future workforce, business, and financial needs. Appropriately manage resource capacity and demand to meet business delivery and production support expectations.
Leadership - Cultivate relationships across roles and lanes of business to maximize collaboration, partnership, and efficiency. Act in a leadership role to provide guidance to the development team and act as a liaison for multiple areas of the business and external clients. Partner across the organization and function as project development lead for enterprise-scale efforts. Develop and maintain organizational strategies that support current and future workforce, business and financial needs.
Business Support and Management - Support at least one business such as Credit Risk, Account Protection, Customer Care, etc. Maintain and manage one to two vendor relationships.
Reports To:
Director, Engineering or Sr. Director, Engineering
Direct Reports:
6+ FTE, plus contractor resources
Working Conditions/ Physical Requirements:
Minimum Qualifications:
Preferred Qualifications:
Knowledge, Skills and Abilities: