About Us:

Global Blue has pioneered the Tax-Free Shopping industry over 40 years ago and millions of consumers have followed. Through continuous innovation, we have become the leading strategic technology and payments partner, empowering merchants to capture the growth of international shoppers and offering a top-notch user experience to our customers.

Global Blue offers innovative solutions in three different fields: Tax Free Shopping, Payments services and Complementary RetailTech. In addition, our data services offer a strategic advisory to help retailers identify opportunities for growth, while our shopper experience and engagement solutions provide data-driven solutions to increase footfall, convert footfall to revenue and enhance performance.

Our culture is entrepreneurial, we find solutions to problems by thinking outside of the box and by being innovative. It is a fast paced, hands on environment and we are not afraid to try different things. It is a supportive, collaborative and respectful place to be. Being a truly multicultural company, we celebrate our differences and believe that this is what makes Global Blue unique.

Today, Global Blue has over 2,000 employees in more than 50 countries.

Purpose of the role

As a Development Lead in our Engineering team, your main job is to ensure our software and applications are really good at every step of the development process. You'll be responsible not only for creating high-quality solutions using the latest technology but also for leading and supporting your team members. Additionally, you'll play a key role in supporting the target architecture definition and execution based on our business strategy, especially in enhancing Global Blue’s Tax Free Shopping products. This role offers the chance to work with cutting-edge technology in a flexible environment for a leading company in the industry.

Responsibilities

Hire, lead and manage the Digital Backoffice software engineering team.

Define and execute the target application architecture in alignment with the business strategy and ensure that all team members share a unified vision.

Coordinate with enterprise architects, development leads and product managers to determine appropriate functionalities and implementation.

Facilitate and coordinate architectural and technical discussions with engineers to collaboratively define best-in-class solutions.

Research and evaluate software related technologies and products.

Implement best practices, standards and procedures including quality and delivery methodologies and ensure compliance with the documented software processes and procedures throughout the life cycle of software products.

Additional: Division of work in percentage (please note that this is subject to change depending on business):

• Administration – [15%]
• Reports Management – [40%]
• Business Development - [40%]
• Customer Service - [5%]

Main KPI’s

• Team - Success Hiring
• Team - Turnover
• Quality - Number of production incidents
• Quality – Number of defects
• Agile metrics – Predictability
• Agile metrics - Productivity

Competencies

• Strong Team Lead skills
• Strong understanding of Software Design Patterns and Integration Design Patterns,
• In-depth experience with messaging platform.
• In-depth experience designing API’s (REST) and implementing services based on it.
• Expertise in Angular and related front-end technologies.
• Strong expertise in .NET Core
• Experience with MS SQL Server or similar, especially in performance related areas.
• Experience with Testing and CI; TDD, automated unit/functional/integration testing
• Experience working with Scrum teams.
• Knowledge in mobile development is highly valued.
• Knowledge of Internet Security is desirable.
• Experience with Tax Free Shopping (Merchant related) is a significant advantage.
• Familiarity with the Retailer industry is a strong plus.

Skills

• Independent and self-motivated personality
• Excellent team player
• Excellent problem-solving skills
• Excellent command of English in spoken and written form
• Enjoys working in a multi-cultural environment
• Strong English language skills (oral and written) in routine, technology-related work settings.

Qualifications and education requirements

• University graduate / bachelor’s degree in technology-related field (e.g. computer science, MIS, etc.) or technical education.
• 5+ years’ experience as Development Lead.
• 5+ years’ experience as a senior level software developer with strong and successful technical lead experience.