Technical Architect - BMC Remedy Migration The Opportunity Total Systems Solutions Consulting Inc. https://totalsystems.ca is seeking a Technical Architect - BMC Remedy Migration to work for our public sector client the Ministry of Citizen Services, Network Connectivity Services in the Province of British Columbia. You must be available to work remote part-time for approximately 15 hours per week with availability Monday to Friday from 8:30am to 4:30pm Pacific Standard Time. The anticipated term of this opportunity is from an available start date of January 6, 2025 for up to 6 months Project Context The Migration Modernization project is the planning and technical analysis in support of NCS’s ongoing migration and modernization of its DNS services, custom applications, and data management infrastructure. The contractor will also help with the ongoing migration of our existing application from the BMC Remedy (On Prem) platform to Helix. The project will involve close collaboration with third-party vendors and internal teams. The successful consultant will work with government staff and project teams to plan and manage network services that support government programs. Background The objective of this Request for Proposal (RFP) is to identify and transition the DNS, DHCP, and IP address (DDI) management infrastructure to an alternative solution. The current DDI management is supported by a custom application, which relies on the BMC Remedy Action Request System. The sustainability of the existing solution is under threat due to the impending end-of-life status of the underlying infrastructure and software. The Province has determined that continuing to maintain the BMC Remedy software is no longer viable and has initiated a phased migration. This migration is part of a strategic decision to retire BMC Remedy. The Network Connectivity Services (NCS) team utilizes this infrastructure. NCS has identified and selected a cloud DDI solution and looking for support to manage the migration. The successful vendor will support the migration process, ensuring minimal disruption and alignment with best practice. Consultant Qualifications The Technical Architect is required to have the following skills and experience: Recent 5 years experience developing and deploying complex IT services. At least 5 years experience in building custom DNS servers and services. At least 5 years experience in building custom DHCP servers and services. Experience dealing with the migration of in-house DNS implementations to a third-party application (preferably Infoblox) In-depth understanding of the DNS and DHCP data structures. In-depth understanding of Windows DNS and its integration with other DNS services. Recent ten years of experience scripting in Perl. Recent five years of experience in JavaScript; Recent ten years of experience maintaining Solaris Servers. Experience with migration of Unix scripts in Solaris to Linux compatible scripts. In-depth understanding of Remedy Action Request System (ARS) and development of Remedy Applications. In-depth understanding of network devices, components, and their inter-relationships to maintain data integrity for the entire network infrastructure. Experience working with common Province of BC tools and datasets preferred (e.g. ServiceNow and CAS) In addition to the skills and experience set out above, the Proponents should demonstrate that the proposed Consultant(s) have the following additional skills and experience: Experience working with common Province of BC tools and datasets preferred (e.g. ServiceNow, CAS) Using Perl, JavaScript and Rest API. Experience with Solaris Servers Job Types: Part-time, Fixed term contract Contract length: 6 months Pay: Up to $120.00 per hour Expected hours: 15 per week Flexible language requirement: French not required Schedule: Monday to Friday Application question(s): Where have you worked as a Technical Architect on large DNS migration projects within a government organization? Education: AEC / DEP or Skilled Trade Certificate (preferred) Experience: Develop and deploying complex IT Services: 5 years (preferred) Building custom DNS Servers and Services: 5 years (preferred) Building Custom DHCP Services and services: 5 years (preferred) Perl, Javascript: 5 years (preferred) Solaris Servers with ability to run Unix scripts: 10 years (preferred) Service Now, CAS: 2 years (preferred) BMC Remedy Action Request System: 2 years (preferred) Work Location: In person Application deadline: 2024-12-04 Expected start date: 2025-01-06