Concentrix

Soft Collections Agent

San José, San José Province, CR

16 days ago
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Summary

  • Customer Service Representatives must provide detailed information on customers’ bank statement, calculate interests, purchases, withdraws, withheld and deferred payments, monthly transactions, late fees, general credit card information (no sales). Voice is the supported channel.


Responsibilities


  • Communicate with customers via phone
  • Provide knowledgeable answers to questions about the service.
  • Prepare complete and accurate work including appropriately notating accounts as required.


Qualifications


  • High school diploma
  • Advanced English level/ B2


Benefits :

  • Gym for free
  • Monday to Friday
  • up to $200 bonus
  • 2690 per hour
  • pm and am schedules

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