Job Title: Client Servicing / Social Media Manager

What You’ll Do

• Develop and implement social media strategies across multiple client accounts
• Oversee content creation, campaign execution, and performance tracking across platforms (Instagram, LinkedIn, Twitter, Facebook, etc.)
• Manage client relationships, acting as the key point of contact for social media strategy and execution
• Ensure alignment between clients' business goals and social media initiatives
• Analyze social media performance data, providing insights and recommendations for optimization
• Stay updated on industry trends, algorithm changes, and best practices to keep clients ahead of the curve
• Collaborate with paid media, creative, and strategy teams to integrate social media with broader marketing efforts
• Drive client satisfaction, retention, and revenue growth through innovative solutions

What You’ll Need

• 2+ years of experience in social media management & client servicing, preferably in an agency environment
• Proven experience managing multiple client accounts and leading team
• Strong understanding of social media strategy, content marketing, and performance metric
• Excellent communication, leadership, and problem-solving skills
• Hands-on experience with social media management tools (e.g., Hootsuite, Buffer, Sprout Social
• Ability to analyze data and translate insights into action
• A passion for digital trends, creativity, and brand storytelling