About Organization:

Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centers and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long-term net zero emissions by 2030.

Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today.

We’re looking for a Social Media & Content Manager to enhance the TCS’ brand presence on our digital channels and social media, including LinkedIn, Instagram, partner channels and collaborations, and tcs.com, in Australia and New Zealand.

You are a results-driven content, social media and communications specialist with experience in financial services, information technology and/or consulting. You have a proven track record of brand guardianship, thought leadership, data-driven strategies, audience engagement skills and managing multi-platform initiatives that drive measurable results.

This role will report into the Head of Strategic Communications.

Responsibilities

• Develop and curate engaging, creative and innovative social media calendars, social campaigns, and content that engages our audience and promotes brand-focused messaging.
• Social content creation including ideation, asset creation, video editing, copywriting, backed up by SEO and hashtag strategies.
• Develop and execute thought-leadership led content campaigns, including digital, social and executive comms assets, in partnership with the tcs.com publishing team.
• Social media management including community management, daily moderation and scheduling.
• Event social media coverage and content creation, including coordinating photographers, videographers, live blogging team and global social and digital teams.
• Work with creative agencies, delivering briefs, overseeing content creation and delivery against deadlines, and managing content approvals.
• Ensuring brand consistency and reputation across all the channels and campaigns.
• News monitoring: Daily scan of TCS ANZ digital news coverage, influencers for social media amplification
• Report social media and content metrics on monthly basis including analysing all the interactions and visits on our channels, to determine efficacy and areas for social media campaign improvement
• Responsible for devising and executing paid social media campaigns across various platforms with the primary goal of increasing brand awareness, driving engagement, and generating leads.

Skills

• Social media experience across B2B and/or technology
• Thought leadership and content campaign experience
• Demonstrable experience of content strategy, creation and implementation
• Knowledge of Canva and Adobe products
• Strong verbal and interpersonal skills - can present to stakeholders at every level of seniority
• Excellent written communication skills, including proofreading and editing skills
• Outstanding organisational skills
• Analytical thinker
• Flexible and agile - able to work after-hours/weekends to cover live events occasionally throughout the year .