AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15 industries change the lives of millions. If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed :) WHAT YOU WILL DO

• Operate and support cloud infrastructure hosted on AWS (EC2, S3, networking, security);
• Support deployments across staging and production environments;
• Maintain and improve CI/CD pipelines using GitLab;
• Manage infrastructure as code using Terraform;
• Configure and manage containerized workloads with Docker and Kubernetes;
• Support customer-facing EHR integrations, including: VPN tunnel setup and troubleshooting, SFTP configuration (AWS Transfer Family), assistance in Mirth-to-IRIS migrations (training will be provided);
• Participate in incident detection, diagnosis, resolution, and post-mortem processes;
• Monitor systems and respond to alerts using observability tools (e.g., New Relic, Wavefront);
• Collaborate closely with software engineering, QA, and DevOps teams;
• Participate in on-call rotation with a global team;
• Ensure all infrastructure activities comply with HIPAA and GDPR regulations. MUST HAVES
• 5 years of experience in SRE, DevOps, or infrastructure roles;
• Experience working with AWS-based infrastructure and related services;
• Strong understanding of VPN tunneling, SFTP configuration, and basic networking;
• Hands-on experience with Terraform, GitLab pipelines, Docker, and Kubernetes;
• Familiarity with scripting languages (e.g., Bash, Python);
• Excellent communication and collaboration skills within distributed teams;
• Proactive mindset with a sense of ownership and accountability;
• Comfortable participating in incident response and alerting systems;
• Willingness to collaborate with customer IT contacts for EHR integration tasks;
• Proven ability to operate autonomously and mentor others;
• Work a Panama schedule with 8-hour daily shifts and participate in on-call duties 2–3 days per week, including every other weekend;
• Upper-Intermediate English level. NICE TO HAVES
• Familiarity with Mirth and IRIS (standard EHR platforms);
• Experience with tools like Bitbucket, Codefresh, or Ansible;
• Background in healthcare, life sciences, or other regulated industries;
• Exposure to infrastructure security best practices. THE BENEFITS OF JOINING US
• Remote work & Local connection: Work where you feel most productive and connect with your team in periodic meet-ups to strengthen your network and connect with other top experts.
• Legal presence in India: We ensure full local compliance with a structured, secure work environment tailored to Indian regulations.
• Competitive Compensation in INR: Fair compensation in INR with dedicated budgets for your personal growth, education, and wellness.
• Innovative Projects: Leverage the latest tech and create cutting-edge solutions for world-recognized clients and the hottest startups. Your application doesn't end here To unlock the next steps, check your email and complete your registration on our Applicant Site . The incomplete registration results in the termination of your process.