Experience: 4.00 + years
Salary: Confidential (based on experience)
Shift: (GMT+05:30) Asia/Kolkata (IST)
Opportunity Type: Remote
Placement Type: Full time Permanent Position
(*Note: This is a requirement for one of Uplers' client - Reflections Info Systems)
What do you need for this opportunity?
Must have skills required:
Azure DevOps, SRE concepts, TerraData, CDC, CDC tool, NEWREL, Aws cloudwatch
Reflections Info Systems is Looking for:
As a Site Reliability Engineer (SRE) you will be responsible for improving the overall reliability of applications by ensuring its availability, performance, and scalability. Should be able to gather the technical requirements from the DevOps team and the operational requirements from the Application Support team. With the Site Reliability Engineer role being at the heart of solving production problems, should be able to take a holistic approach to troubleshooting and delve deeply into technical details and must acquire the necessary domain knowledge to effectively troubleshoot and recover from an outage as well as monitor applications in production and build alerts as required.
Working Hours :05:30 AM to 1:30 PM IST (GMT+5:30)
Responsibilities include:
Work closely with the application support team.
Monitor critical applications and services to minimize downtime and ensure their availability.
Collaborate with DevOps teams to maintain and monitor CI/CD pipelines.
Deploy new versions to production environments.
Work with project teams to ensure the reliability and maintainability of new and modified releases.
Provide input to risk management practices that will anticipate reliability-related incidents that could adversely impact operations.
Document processes and monitor application performance metrics.
Continuously improve proactive monitoring alert configuration and incident response processes to increase reliability and reduce Mean Time to Recovery (MTTR ).
Optimize performance and cost efficiency through continuous monitoring, trend analysis, and fine-tuning.
Monitor any abnormal usage that can impact the cost or performance and take corrective actions.
Proactively implement preventive measures to improve system reliability.
Maintain runbooks, Standard Operating Procedures (SOPs), diagrams, and documentation for swift incident response.
Conduct post-incident reviews to improve reliability and contribute to the development of resilience strategies.
Achieve Service Level Indicators (SLIs) that are set to meet reliability objectives.
Certifications :
Azure Solutions Architect Expert (Microsoft)
AWS Certified Solutions Architect (AWS)
Open Group Certified Enterprise Architect (TOGAF)
PMP or Prince-2 in Project Management
Primary Skills :
Monitoring and Analysis
Continuously monitor CDC dashboards to track service performance and analyze reports.
Oversee production and DevOps infrastructure dashboards, ensuring system stability and identifying potential issues.
Observe alerts from New Relic and escalate them to the respective teams as needed.
Identify duplicated New Relic alerts and optimize alert configurations to reduce noise and improve efficiency.
Track daily alerts in production to enhance alert optimization strategies.
Maintain and update a list of dashboards monitored, including details such as widgets, metrics, and threshold values.
Create and manage dashboards for validating and monitoring CPU optimizations for Rapid and CDC services.
Perform sanity checks on Container Memory Utilization, Missing Pods, Container Restarts, Container CPU Utilization, Active Pods, Node Resource Consumption, and Pod Network Status to ensure system health.
Release and Deployment Management
Coordinate and execute weekly production releases, ensuring services are deployed with optimized CPU values.
Update central repositories with the latest service configurations and CPU requests.
Perform post-deployment sanity checks to validate service stability after production releases.
Redeploy CDC services with optimized CPU values, ensuring system performance improvements.
Monitor new CPU optimizations for Rapid and CDC services, tracking performance improvements and resource utilization.
Incident Management and RCA Documentation
Conduct incident analysis, identifying root causes and documenting findings for continuous improvement.
Maintain detailed Root Cause Analysis (RCA) documentation to track incidents and resolutions.
Provide reports on incident trends, helping improve response times and preventive measures.
Collaboration and Communication
Participate in daily SyncUpsand internal meetings to discuss ongoing tasks, challenges, and improvements.
Sync up with the (NOC) team to align on monitoring strategies and escalations.
Collaborate with the Database (DB) team for performance tuning and issue resolution.
Conduct knowledge transfer (KT) sessions on Rapid Resource
Optimization and related best practices.
Optimization and Continuous Improvement
Track CPU optimization efforts, ensuring proper resource allocation and utilization for Rapid and CDC services.
Analyze performance data to refine resource allocation strategies and improve system efficiency.
Identify and implement best practices for reducing alert noise and optimizing monitoring configurations.
Secondary Skills :
Technical Knowledge
Fluent in AWS key services (EBS, S3, AWS Compute, Storage, RDS etc).
Expertise in Kubernetes or any Container Orchestration System.
Knowledge of Infrastructure as a Code.
Linux system administration knowledge.
Knowledge of RDBMS and Document databases.
Knowledge of Monitoring tools including AWS CloudWatch and NewRelic.
Additional certification in Microsoft, Linux, Cisco, AWS or similar technologies is a plus.
Behavioral competencies
Communication
Customer Centricity
Business & Market Acumen
Psychological Safety
Empathy
Growth Mindset & Learning Agility
Ethical and Vigilant
Digital Mindset
Operational Excellence
Teamwork
Analytical thinking
How to apply for this opportunity?
- Step 1: Click On Apply! And Register or Login on our portal.
- Step 2: Complete the Screening Form & Upload updated Resume
- Step 3: Increase your chances to get shortlisted & meet the client for the Interview!
About Uplers:
Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement.
(Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well).
So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!