Are you passionate about interior design and creating exceptional customer experiences?

Hei Design Interiors, an award-winning studio known for "Crafting Happiness" through exquisite interiors, is looking for a dedicated Shop Supervisor to join our dynamic team. If you love building relationships and thrive in a creative, customer-centric environment, this is your chance to make a meaningful impact!

What You’ll Do

• Be the Face of Our Brand: Manage daily frontline tasks like booking appointments and responding to client inquiries with warmth and professionalism.
• Deliver Exceptional Service: Provide top-notch customer service to build lasting relationships and showcase our unique design ethos.
• Enhance the Customer Experience: Guide visitors through our stunning showroom and deliver detailed service information.
• Support Our Teams: Assist Customer Care and Sales teams with administrative tasks, including database updates, document preparation, and cashier support.
• Maintain Professional Standards: Uphold a polished image that reflects our brand’s excellence.
• Be a Team Player: Take on additional ASSIGNMENTS as needed to meet the evolving needs of our showroom.
  
  

What You’ll Bring

• Education: A diploma or higher, preferably in business, hospitality management, language, or a related field.
• Experience: Proven success in customer-facing roles, such as customer service or sales.
• Skills: Exceptional interpersonal and communication skills, with a natural ability to build relationships and a genuine customer-centric mindset.
• Languages: Fluency in English, Cantonese, and Mandarin to connect with our diverse clientele.
• Technical Proficiency: Strong skills in Microsoft Office Suite and Chinese word processing.
• Personality: Outgoing, team-oriented, and detail-focused, with the ability to manage multiple tasks and prioritize effectively.
• Flexibility: Willingness to work shifts from 10:00 to 19:00, with one flexible hour.
  
  

Why Join Us?

• Be Part of Something Special: Join an award-winning team that has been crafting happiness through interior design since 2007.
• A Creative Environment: Work in a vivacious, creativity-provoking space where your talents can flourish.
• Make a Difference: Contribute to creating beautiful spaces that bring joy to our clients.
  
  

Grow with Us: Enjoy a supportive culture that values empathy, engagement, and team growth, with opportunities for personal and professional development.

Attractive Fringe Benefits

We offer an attractive remuneration package with fringe benefits to the right candidates, such as:

• 17 Public holidays
• Official weekly holidays
• Attendance allowance
• OT allowance
• Performance bonus
• Annual leaves
• Birthday leave
• Paid sick leave
• Personal leave
• Medical benefits
• Marriage leave
• Maternity leave
• Paternity leave
• On-job training
• Staff purchasing discount
  
  

Interested parties please send your full resume, availability, recent and expected salary by clicking ‘ APPLY NOW ’. We are an equal opportunity employer and welcome applications from all qualified candidates. We will not be responsible for any disclosure or the loss of personal data during transmission. All personal data collected will be used for recruitment only. Information of unsuccessful candidates will be destroyed after 3 months from the date of application.

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