Our purpose and our sole focus is making schools, institutions, and public gatherings safe and secure for the people who attend them. We provide security, safety, and medical support services to empower schools, event venues, and organizers and organizations to confidently prevent and manage emergencies and protect lives.
Who We Are Looking For
This position is responsible for interfacing with the School (our client), the community, the general public and other Security Professionals on post to ensure that operations are functioning effectively and according to Post Orders and Company policies, while also assisting the Security Director, Assistant Director, or Site Supervisor to address all after-hours operations and employee relations issues in a timely manner.
Essential Responsibilities: The individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Other duties may be assigned at supervisor's discretion.
Conduct on-the-job training of new employees assigned to post, or when changes to post orders are made. This may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs
Supervise and support all security personnel assigned to the shift
Ensure coverage and readiness of all assigned posts and patrol routes
Communicate shift assignments, expectations, and procedures to security staff
Provide real-time direction during routine activities and emergency situations
Serve as the acting lead in the absence of the Site Supervisor
Document all shift activities in detailed logs and incident reports
Immediately notify the Site Supervisor of significant incidents, emergencies, or policy violations
Submit end-of-shift reports outlining security activities, concerns, and officer performance
Watch for irregular or unusual conditions that may create security concerns or safety hazards and report them accordingly
Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
Ability to maintain excellent attendance and punctuality and have the ability to work in a very independent environment, ensuring all directions and instructions from the Security Director, Assistant Director, or Site Supervisor are followed consistently and thoroughly
Interact professionally with all individuals in a courteous and customer service-oriented manner and de-escalate situations before they become hostile or unpleasant
Demonstrate the ability to take initiative to handle and prioritize multiple, competing deadlines