Description
The Shift Supervisor is responsible for creating and facilitating an environment focused on guest relations. Manages employees effectively according to company policies, procedures and guidelines. Delivers food during peak hours of operation. Responsible for start-up of equipment and processes (opening shift) and shut down of shift (closing shift). Manages cash flow throughout shift, makes deposits to safe and bank utilizing cash deposit procedures. Responsible for administrative paperwork to include reports, inventory and ordering as necessary. Promotes company initiatives and is responsive to guest needs in a positive, friendly manner.
Additional responsibilities will include working with outside vendors and sales programs.
Job Tasks And Responsibilities
Manages employees in accordance with daily, weekly, monthly, quarterly and annual labor and cost of sales goals
Effectively manages guest relations
Participates in inventory - to include assisting with count, ordering, receipt and proper zoning of product
Participates in and ensures execution of Master Prep and production sheets
End of night paperwork
Opening equipment and processes
Closing equipment and processes
Assistance with Catering responsibilities - delivery, production, order taking and problem resolution
Meal Period/Rest Break compliance
Makes deposits to safe and bank utilizing cash deposit procedures (Armored car service)
Delivers food during peak hours - to table and to catering guests
Responsible for maintaining state Foodhandler/ServSafe certifications
Responsible for maintaining food safety and restaurant cleanliness standards
All other duties as assigned
Requirements
Job Specifications and Requirements:
High School diploma or equivalent
State Foodhandler card/ServSafe certification as applicable
Minimum of 6 months experience in a Corner Bakery Cafe restaurant operations position or similar concept experience showing ability to lead and execute restaurant operations
Possess strong guest service and communication skills
Organized and detail oriented
Ability to research and develop vendor relationships
Proficient in use of Microsoft Outlook, Word, Excel and POS - Point of Sale systems
Bilingual (Spanish) a plus
Additional Info
We are an Equal Opportunity / E-Verify Employer.
We follow all Ban the Box and Fair Chance hiring guidelines per federal and local laws.
Required
Preferred
Job Industries