Description

Application Deadline : April 23, 2025

Goodwill of Colorado is seeking versatile and adaptable candidates with

experience to become our Shift Supervisors. Previous supervisory experience

in retail, restaurant, hospitality or similar industries is preferred for

this position. A successful Shift Supervisor will naturally become a top

candidate for career growth opportunities within Goodwill's Retail Division.

Please Note: This position is a supervisory position, is full-time and

will require open availability (including evenings and weekends). Our

Stores are open 9 am to 9 pm Monday through Saturday and 9 am to 7 pm Sunday.

Shifts for this position could start as early as 7 am and go as late as 10 pm.

Minimum Pay starts at $ 19.82 per Hr. Goodwill is now a proud partner with

DailyPay! Work Today. Get Paid Today!

Full Time employees are eligible for Medical, Dental, Vision,

Retirement, Long Term Disability, Short Term Disability, Life and

Accidental Death and Dismemberment, Flexible Spending Accounts and several

voluntary supplemental benefit offerings. In addition, these positions are

eligible for paid time off in the form of vacation, sick, holiday,

floating holiday, jury duty and bereavement leave. Goodwill of Colorado is a

Public Service Loan Forgiveness Program (PSLF) eligible employer.

Objective

The Shift Supervisor will be responsible for day-to-day, tactical and

practical leadership of associates and teams across the entire retail center.

Essential Functions/Responsibilities

Generally responsible for monitoring the whole retail center and addressing

immediate issues of safety, customer focus, product flow and aesthetics

either personally or through delegation (aka "Management by Walking Around")

Employee leadership

Manages breaks

Redirects staff/work teams to address call-offs

Coaches employees verbally and with initial write-ups

Provides input to reviews and terminations

Facilitates employee purchases

Task/Functional leadership

Assists in opening and closing procedures

Responsible for the verification step related to the daily sales report

paperwork

Responsible for counting drawers

Responsible for making change between drawers and safe

Assist with inventory process by counting, entering, verifying

Customer Focus

Plan, coordinate and control the activities of the customer service team to

maintain and enhance customer relationships and meet organizational and

operational objectives

First escalation point for customer complaints

Point of contact for turning down donations at ADC

Cross-training

Maintains knowledge of store procedures at the proficiency of a generalist

with the ability to fill in for an emergency.

Maintains knowledge to the level where operations can be maintained in rare

cases where no Supervisor, Assistant Manager, or Manager is able to be on

premises.

Perform all other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each

Essential Duty Satisfactorily. The Requirements Listed Below Are

representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities

Education

to perform the essential functions.

A High school diploma or equivalent is preferred.

Experience

Previous supervisory experience is preferred.

Two (2) years' retail experience is desired.

Other

Familiar with product pricing, trends, fashions, and seasonal changes.

Ability to communicate effectively both verbally and electronically with

customers, managers, supervisors, staff, and peers.

Able to quickly problem solve and make decisions.

Able to maintain confidentiality and follow Goodwill's policies and

procedures.

Able to withstand prolonged standing, bending, and lifting up to 8 hours

per day.

Able to work a varied schedule to include weekends, evenings, and holidays

with occasional overtime as necessary.

Proficient in t e utilization of office equipment, office software (i.e.

Word, Excel) and web-based applications (i.e. UKG, Novatime) to meet

the needs of employees and the organization.

Ability to manage corporate email and calendar (i.e. Outlook).

Goodwill is an Equal Opportunity Employer dedicated to employing qualified

individuals including those with disabilities, protected veterans and

military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please

contact DHS: 888-897-7781 or www.dhs.gov/E-Verify

We promote a Safe & Drug-free Workplace.

Candidates offered this position will be required to successfully complete

pre-employment screening, which could include: a background check, drug

test, reference check, employment verification, education

verification, fingerprinting, and/or MVR (if applicable, based on

position). In addition, certain positions will require repeated screening

processes, and your employment with Goodwill of Colorado will remain

contingent upon the results of any continued screening processes.

Physical Requirements

The physical demands described here are representative of those that must be

met by an employee to successfully perform the essential functions of this

job. Reasonable accommodations may be made to enable individuals with... For

full info follow application link.