Manages a staff of approximately 3 to 15 employees. Assigns, oversees and evaluates work. Recommends promotion,
transfer, or termination of employees based on performance
Provides on-the-job training for new employees
Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and
paper supplies for the unit to ensure a minimum loss from waste or theft
Assists in the supervision of the preparation, sales, and service of food
Forecasts food items. Estimates what amount of each food item will be consumed per shift
Supervises food preparation and service operation while on duty. Assists in-shoppers during rush periods to ensure
the maintenance of restaurant efficiency
Assists in-shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for
completeness and correctness
Ensure that every customer receives world-class customer service
Route deliveries and serve drivers to maximize delivery business and speed
Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production)
Completes Closing Procedures
Executes systems and procedures with 100% completeness and integrity
Completes daily and weekly paperwork
Responsible for 100% of the cash drawers at all times during the shift
Receives and stores product
Audits previous shift's systems and procedures for 100% integrity and completeness
Complete preventive maintenance and upkeep on store's equipment and supplies
Performs Other Related Duties As Required
Acts and speaks in a professional manner
Treats everyone they encounter with respect
Requirements
Must be able to read and write and communicate in English
Ability to establish priorities, work independently, and proceed with objectives with minimal supervision
Ability to handle and resolve customer threats and issues
Ability to handle and resolve employee issues
Skills to use a personal computer and various software packages (Word/Excel)
Ability to handle stress and high-volume operations
Required
Preferred
Job Industries