About Us: Our mission at HealthOps is to transform patient care by challenging convention and streamlining processes. Our vision is to reshape healthcare as the preeminent partner in support operations. Our Values: Compassion Integrity Innovation Adaptability Impact Health Ops Inc. is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. We are the premier business partner to the most prestigious health-care institutions. We promote growth from within and instill our company's family values in our ever-expanding business. Our employees are energetic, friendly, and proactive in helping our organization build its brand and ensure our clients’ needs are being met. Are you a driven, passionate, and growth-oriented professional? Are you someone who thrives in a fun, fast-paced, team-oriented environment? Are you interested in joining a community of employees who are spirited, driven, and diverse? If you can say yes to these questions, we want to meet you, so apply now! PLEASE be advised: You must be 18 years of age and be able to provide vaccination records and willing to receive updated vaccinations including for COVID-19 if required. All job offers are contingent upon the completed of a background check. We are looking to fill a Supervisor position for the day shift - Wednesday through Sunday - 6:30am to 3:00pm. This role assists in promoting all new initiatives implemented by the Operations Manager with the ultimate objective of finding the operation that suits you best! The role of the Supervisor is to help lead safe and smoothly run operations of gathering, cleaning, and redistributing medical equipment (including beds, pumps, wheelchairs) to front line workers; auditing and exchanging Sharps containers, and deep cleaning at client locations. The goal is to facilitate these operations while maintaining a positive attitude in a high-performing, fast-paced work environment and ultimately fall into the operation that suits you best. Communication of delayed orders, or issues fulfilling orders to front line workers and the support staff are imperative to the success of the day-to-day operations. The Supervisor - maintains effective communication with the frontline workers, Operations Manager and Executive levels as needed. This position will be heavily involved with training, developing staff, implementing policies & procedures, and providing on the job coaching, training, and disciplinary actions as needed throughout all our operations. Responsibilities: Always keep the safety of self and others in mind. Work in tandem with staff to ensure we are reaching our contracted obligations. Ensure staff complete tasks safely, efficiently and within compliance. Set the tone by being enthusiastic about the job, creating a positive environment for the patients, clients, and teammates to enjoy. Contribute to training and staffing management. Oversee schedule and ensure that all positions always have coverage, including employee break times. Oversee tracking of badges, keys, and equipment. Ensure work areas are neat and clean. Provide top notch customer service to our clients to ensure a clean flow of equipment throughout the facility. Maintain organization at location. Be a point of contact on shift for all issues and effectively communicate to operations manager. Manage any unforeseen event (accident, lost equipment, code blue, etc.) Adhere daily to professionalism and appearance standards. Enforce and correct HealthOps uniform with staff and enforce policies during shift. Understand and support key performance indicators for the Central Equipment Services Department, Sharps Management Team, and Deep Clean program. Handle all employee issues in-house while working with the manager or Human Resources when appropriate. Assist to build a high performing team through effective coaching and leadership. Lead a positive and supportive culture to encourage growth opportunities for employees. Qualifications: Flexibility in schedule is a must, our operations are 24/7/365 days a year. Ability to read, write and verbally communicate in English. Ability to move quickly throughout the facility. Ability to organize and prioritize tasks as administered. Ability to stand for long periods of time. Ability to frequently push, pull, carry, and/or lift a minimum of 50 lbs. Be at least 18 years of age. Be able to pass a background check. Associate or bachelor’s degree preferred. Availability to work a flexible schedule that may require some nights, weekends, and holidays. 2+ years’ experience in Operations Management or Customer Service Management Spanish and Portuguese speakers are a plus. Strong computer skills including Microsoft Office Suite Valid Driver's License with dependable transportation Ability to travel throughout MA and RI Benefits: Competitive Pay Paid Weekly Medical, Dental, Vision plans after 90 days 401k with up to a 3% match after 6 months Commuter benefits through hospital Job Type: Full-time Pay: $50,000.00 - $55,000.00 per year Benefits: 401(k) matching Dental insurance Employee assistance program Health insurance Paid time off Referral program Vision insurance Schedule: 8 hour shift Ability to Relocate: Boston, MA 02115: Relocate before starting work (Required) Work Location: In person