Dogtopia of Bloomington, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, professional individual to join and lead our team as a full-time shift manager. This is a key role within our business and we work hard to deliver top customer service and ensure a great environment for the dogs in our care. Applicant must be available for shift times from 6:30am to 2pm or 12pm to 7:30pm as well as some weekends. The candidate (as well as every person we employ) MUST meet our core values: Integrity Doing the right thing, every time High quality of character Passionate About our dogs, the services we provide, and Dogtopia To make Dogtopia’s environment a special place Compassion and Grace In every interaction - with our dogs, our teammates, and our customers To work together Supporting others even outside of work walls Positivity Leaving negativity at the door Creating a fun environment - one where we get to play with dogs! If these qualities aren’t things you are able or willing to bring to your job, this will not be a good fit. If this sounds like the environment you not only want to work in, but also be a part in creating - apply with your resume and check out our website: www.dogtopia.com/bloomington Responsibilities: Administrative work Checking customers in/out and collecting payment Give tours of the facility Answer phone calls and emails Scheduling appointments in our point of sale programs Properly communicate information to customers Multitasking is critical! Operational work Occasionally work and constantly monitor playrooms to maintain a safe level of play for dogs in an open play environment Monitor canine coaches to ensure proper protocols are being followed consistently Training and teaching our standards to new and existing employees Cleaning the playrooms, spa, and facility Desired skills: Ability to multi-task in a face paced environment! Communication skills Customer service skills Leadership and teamwork skills Ability to maintain a positive attitude through adversity Computer skills - proficient in microsoft products and basic computer operations What you get Wage starting at $15.50/hour for training period, $16/hour after training is complete and opportunity for raise potential Flexible scheduling and hours Training on all dog skill sets - understanding behaviors, spa services, and dog communication Bring your dog to work! And additional service discounts Job Types: Full-time, Part-time Pay: $15.50 - $17.00 per hour Benefits: Dental insurance Employee discount Flexible schedule Health insurance Shift: 8 hour shift Work Days: Monday to Friday Weekends as needed Application Question(s): Are you available to work from either 6:30am - 2:00pm and/or 1:30pm - 7:30pm 3 or more times a week? Education: High school or equivalent (Preferred) Experience: customer service: 1 year (Required) License/Certification: Driver's License (Required) Work Location: In person