Position Title: Shift Leader

Reports to: Store Manager

Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift

Pay Range: $13.00/hr - $14.50/hr

Position Description: The primary responsibility of a Shift Leader at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), both personally and, in the absence of a higher-level manager, through other associates on duty during his or her shift.