​Sh

ift LeaderAt

WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business. P

sition OverviewTh

e Shift Leader position is responsible for assisting with oversight of each shift. The position ensures that every team member understands and is enabled to perform their daily duties and assists management with completing incident reports and equipment maintenance, repairs, and reporting. K

y ResponsibilitiesFo

• ster a team-oriented environment where every employee feels empowered to take initiative and lead.Cu
• ltivate a positive, customer-focused workplace by supporting team growth and leadership development.Ad
• dress and resolve concerns, including incident reporting, to ensure a seamless experience.Mo
• nitor and adjust equipment, wash package functions, and tunnel performance to optimize efficiency.Up
• hold company policies, enforce safety protocols, and ensure all employees complete required safety training.Pr
• ovide customers with information on wash products, packages, wash books, and membership plans.As
• sist customers with membership account updates and issue resolution.Ov
• ersee store opening and closing procedures, ensuring all tasks are completed correctly.Le
• arn car wash chemistry, product interactions, and their impact on wash quality.Id
• entify and resolve wash quality issues caused by chemical imbalances or other factors. Co
• mmunicate areas of improvement for the location, team, and company to management.Ad
• minister customer feedback surveys during each shift to maintain high-quality service standards. Q

alificationsSt

• rong team player with leadership abilities to guide and support colleagues.Co
• mfortable working outdoors in all weather conditions, including evenings and weekends.Ph
• ysically capable of lifting up to 50 pounds and standing or moving for extended periods.De
• tail-oriented with a focus on delivering high-quality service and maintaining safety standards.Ab
• ility to foster a welcoming, fun, and customer-focused environment that drives business and team success.Ad
• herence to all safety protocols, including proper handling of chemicals per safety guidelines.Mu
• st successfully pass a background check. B

nefits Co

• mpetitive Compensation in Base and Bonus PotentialCo
• mprehensive Health Benefits (Medical, Dental & Vision)Pa
• id Time Off in addition to Company Paid Holidays40
• 1(k) Retirement Plan with Company MatchCo
• mpany-Paid Life InsurancePa
• thways to AdvancementFr
• ee Weekly Car Washes O

r employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!