Summary

The Business Analyst will review, analyze, and evaluate business systems and user needs, as well as create user stories, capture business requirements, conduct functional testing, and create business/system documentation.

Responsibilities

• Develop business requirements across multiple functions, understanding their interactions and how SharePoint Enterprise solutions can support these needs and then translate stakeholders' vision into detailed requirements by speaking their language.
• Evaluate processes to ensure end-to-end information flow and then document user stories and functional requirements that describe features, functions, and user interfaces.
• Plan and execute functional testing including creating and managing scripts, and coordinate UAT while adhering to project methodology and change control.
• Create and maintain comprehensive documentation including FAQs, best practices, process maps, user guides, and GUI mockups
  
  

Requirements

• BS/BA degree and 1-5 years of relevant experience including familiarity with Agile methodology, use case scenarios, and user stories.
• Strong skills in discovery, critical thinking, time management, and articulating user requirements.
• Experience in functional testing and documentation.
• Proficiency with Microsoft Office (PowerPoint, Excel, Visio) and collaboration tools (MS Teams, Azure DevOps, Webex, Miro).
• Ability to express complex technical concepts effectively.
• Ability to deliver exceptional customer service while understanding when situations require persuasion, conciliation, or assertiveness.
• Willingness to work some off-shift-hours and travel as needed.
  
  

This is a 12-Month Contract opportunity with our Kansas City, MO client. Employee benefits include Medical/Dental Benefits, Paid time off, Paid Holidays, and 401(k) (with immediately-vested company match) available with TriCom during the contract period. H1-B Visa sponsorship is not available for this position. No third-parties, please.