THE COMPANY:

Our partner is an innovative digital hub that merges the entrepreneurial spirit of a start-up with the stability of a global enterprise. They offer a collaborative environment where engineers work closely with business teams, applying the latest technologies to deliver personalized customer experiences, including a modern app-based loyalty program, and drive regional market growth.

RESPONSIBILITIES:

• Analyze business requirements and design high-level CRM solutions using Salesforce (Marketing Cloud, Data Cloud, Loyalty Cloud).
• Architect secure, scalable IT solutions integrating various platforms and technologies.
• Ensure alignment with IT governance, regulations, and performance standards.
• Present technical vision and architecture to stakeholders across business, development, and operations.
• Guide development and implementation phases with high-level technical leadership.
• Collaborate with business teams to understand customer needs and define unified data flows and transformations.
• Document Salesforce architecture, automations, and processes using SparX and Confluence.
• Lead technical discussions and ensure clear cross-team communication.
• Stay up to date on Salesforce Customer 360 capabilities.

REQUIREMENTS:

• Bachelor's degree in IT/Computer Science/Engineering (Master’s a plus).
• 7+ years in CRM architecture or similar senior roles.
• Proven expertise in Salesforce platforms (Marketing, Data, Loyalty, Service Cloud).
• Deep understanding of Salesforce architecture, data models, and security best practices.
• Experience with Mulesoft and API integrations with external systems.
• Knowledge of data governance, cybersecurity, and data quality.
• Experience implementing loyalty programs (tiers, points, redemptions, vouchers) in Loyalty Cloud.
• Familiarity with marketing automation and campaign management.
• Understanding of cloud-based deployments, DevOps, CI/CD pipelines (bonus).
• Salesforce certifications preferred.
• Proficiency with Microsoft Office, Jira, and Confluence.

Soft Skills:

• Strong analytical, problem-solving, and customer-focused thinking.
• Excellent communication and collaboration skills in English.
• Ability to manage multiple projects and meet deadlines.
• Detail-oriented, proactive, and ownership-driven.
• Growth mindset and openness to working with diverse cultures across the CEE region.

WHAT WE OFFER:

• Work with innovative technologies in a fast-paced environment.
• Collaborate with international teams on diverse projects.
• Access continuous learning and career growth opportunities.
• Flexible hybrid work model: 2 days remote, 3 days in-office.
• Comprehensive health insurance and competitive benefits package.
• Enjoy team-building activities and company events.

PLACE OF WORK:

Budapest, hybrid.

WHY APPLY THROUGH US?

• We support you throughout the selection process
• Immediate feedback after interviews
• Knowing the client, we provide useful advice and prepare you for the client interview