Tata Consultancy Services

ServiceNow HRSD Technical Architect

Richmond, VA, US

$137.6k/year
15 days ago
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Summary

Responsibilities Include

  • Lead the design and architecture of HRSD ServiceNow solutions, including custom applications and integrations, that meet client needs and industry best practices.
  • Design & Implementation, Customization and Maintenance of HRSD Modules such as HR Service Configuration, HR Criteria, Catalog Item, COE Security Configurations, Assignment Rules, country-based notifications etc.
  • Provide technical leadership and mentorship to development teams to ensure the successful execution of ServiceNow projects.
  • Perform assessments and evaluations of existing ServiceNow implementations, offering recommendations for improvements.
  • Responsible for developing/administering technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond.
  • Design and develop integrations between ServiceNow and other enterprise systems using REST, SOAP, Integration Hub, and other API technologies.
  • Implement automation solutions using Flow Designer, Orchestration, and other ServiceNow tools to streamline business processes.
  • Provide advanced support for ServiceNow applications, troubleshooting complex issues and implementing long-term solutions.

Qualifications

  • ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) for HRSD, ITIL.
  • 10 to 12 years’ experience in administration/implementation/configuration of ServiceNow in the areas of ITSM (HRSD Module), ITBM, ITOM, ITAM (not limited to) and Scoped Application solution

Salary Range: $100,980-$137,610 a year

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