Web applications, networks, protocols and email (SMTP, POP3)

Basic understanding of ITIL v3 methodologies

Understanding of enterprise IT architecture

Working knowledge of relational databases

Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.)

Impeccable time-management and record keeping

The ability to take complex end-user requirements to code

LDAP directories, such as: Active Directory, eDirectory, OpenLDAP.

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