Company Description

35 Solutions Pty Ltd, based in Melbourne, VIC, is a premier ServiceNow consulting company dedicated to optimizing businesses through innovative IT solutions. With a team of highly skilled ServiceNow experts, we offer end-to-end consulting services, from strategy development to implementation and support. Our tailored solutions help clients streamline processes, improve efficiency, and drive digital transformation to achieve greater success in a competitive market.

Role Description

This is a full-time hybrid role for a ServiceNow Developer at 35 Solutions Pty Ltd. We are looking for a talented ServiceNow Developer with expertise in Field Service Management (FSM) and mobile app development to join our dynamic team.

Key Responsibilities:

• Design, develop, and implement solutions within the ServiceNow platform, focusing on Field Service Management modules.
• Create and enhance mobile applications that integrate seamlessly with the ServiceNow FSM solutions, improving user accessibility and experience.
• Customize ServiceNow applications, workflows, and user interfaces to enhance functionality and usability.
• Collaborate with stakeholders to gather requirements and translate them into technical specifications.
• Customize and configure ServiceNow applications, workflows, and user interfaces to meet business needs.
• Maintain and enhance existing FSM solutions, ensuring they align with best practices and company standards.
• Troubleshoot and resolve issues within the ServiceNow environment.
• Conduct code reviews and provide feedback to ensure high-quality development.
• Stay updated with the latest ServiceNow features and FSM trends, recommending improvements and innovations.
• Collaborate with IT and business teams to integrate ServiceNow with other applications and systems.
• Provide training and support to end-users and team members as needed.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as a ServiceNow Developer, particularly with Field Service Management applications.
• Strong skills in mobile app development, including experience with ServiceNow Mobile Studio or similar technologies.
• Proficiency in JavaScript, HTML, CSS, and ServiceNow scripting languages.
• Familiarity with ServiceNow modules, especially FSM, Incident, Change, and Problem Management.
• Excellent problem-solving and analytical abilities.
• Strong communication and collaboration skills.