Position: ServiceNow Developer Job Description: Forward Air is seeking a talented and experienced ServiceNow Developer to join our growing enterprise IT team. The ideal candidate will have a strong background in ServiceNow development and using the platform to create business efficiencies, improve end user experience and integrate with new tools and services. Core Responsibilities & Duties: * Develop, configure and customize ServiceNow applications, integrations and services * Collaborate with Forward Air internal customers and stakeholders to translate business requirements into technical solutions * Identify opportunities to improve business outcomes through automation and advanced ServiceNow AI capabilities * Troubleshoot and resolve issues on the ServiceNow Platform as necessary * Monitor and maintain the ServiceNow Platform, mid-servers and integrations * Stay up to date with ServiceNow releases and enhancements * Other duties as assigned Qualifications: * Bachelor's degree in Computer Science, Information Technology, or related field * Proven experience as a ServiceNow Developer * Strong knowledge of ITSM, CMDB, CSM, HRSD * Experience with ITOM a plus * Minimum 2 years' experience as a ServiceNow Developer Skills: * Strong understanding of process mapping, workflow automation and discovery * Excellent problem-solving skills and attention to detail * Ability to work independently and collaboratively in a fast-paced environment * Effective communication and interpersonal skills Forward Air is an Equal Opportunity Employer. #DC