Implement platform applications and features that transform and optimize the way support teams operate in their day-to-day lives
Develop and implement new ServiceNow Integrations with 3rd party apps for data sync and automation
Develop flows and scripts to personalize existing ServiceNow applications to improve business processes and remove manual intervention from support teams
Constantly think about innovating and improving team's way of working, setting up best practices, bringing up innovative and out of the box solutions
Take complete ownership of the projects assigned until delivery and provide support, if needed, post deployment
Solving complex problems in a highly dynamic and agile environment
Having a strong focus on code quality, reusability and scalability of the implemented solution
Lead and participate in design/architectural, technical reviews and UAT demos for the various projects undertaken
Create design/technical documentations for new components/integrations built
Requirements
Good verbal and written communication
Min 2 years of experience into People Management
Good understanding of ServiceNow Development Platform including (but not limited to) ITSM, ITOM, ITAM, HRSD, Employee Lifecycle/HR
Understanding on ServiceNow Client-side and Server-side scripting, REST APIs, Flow Designers, MID Servers, Service Portal
Good understanding of programming languages HTML, JavaScript, SQL, Angular JS, Python or expertise in any other programming language
SQL Server or other database technology experience
Convincing problem solving and analytical skills with the ability to handle and address complexity under pressure
Detailed oriented nature to seek and understand all the details of the problem before beginning to solve it
Ability to drive your projects from inception to completion and overcome challenges along the way
How strong is your resume?
Upload your resume and get feedback from our expert to help land this job
How strong is your resume?
Upload your resume and get feedback from our expert to help land this job