Responsibilities

• Work with JLL’s global Enterprise Process Owners to translate business requirements into technical requirements
• Lead requirements analysis, document, and develop
• Integrate ServiceNow with other tools such as Workday, AD, Okta, Office 365
• Work at least 50% of the time during Central Standard Time (GMT -6)
• Work independently, yet initiate communication to get answers
  
  

Sounds like you? To apply you need to be:

Experience & Education

• 1 to 2 years of ServiceNow development experience.
• Bachelor’s degree in Computer Science
• ITIL certification preferred
• Experience with ITSM, ITOM. HR and others a plus.
• ServiceNow certification (Certified Application Developer) is a plus
  
  

Technical Skills & Competencies

• The candidate will understand ServiceNow functionality and how all ITIL processes can be implemented in ServiceNow. This includes, but is not limited to, incident, request, change, problem, knowledge, SLA, configuration, asset, portal, service catalog, and reporting, including Performance Analytics.
• System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks
• Strong written and verbal communication skills (English)
• Strong analytical and problem-solving skills
• Experience presenting and conducting demos with stakeholders
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system
• Experience in with scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
• Experience with relational databases (e.g. MySQL, Oracle)
• Ability to present technical information in a way that non-technical staff will understand
  
  

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in a fully entrepreneurial and inclusive work environment. If you harbour passion for learning and adapting new technologies, JLL will continuously provide you with platforms to enrich your technical domains. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. It’s no surprise that JLL has been recognized by the Ethisphere Institute as one of the 2019 World’s Most Ethical Companies for the 12th consecutive year.

Apply today!