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Role: ServiceNow Architect Onsite in Columbia, MD - Full-time

Job description: 354456/PR

Must have 8 to 19 years of experience.

ServiceNow platform engineering with ITSM Modules including Service Request, Incident,

Problem, Change, Rot, and Configuration Management and security / regulatory disciplines, Industry and project experience of 8+ years with ServiceNow

Experience of significant Service Now implementations which span ITSM and security / regulatory disciplines

Good understanding of ServiceNow capabilities

Strong experience working with ServiceNow platform essential modules (e.g., ITSM, ITOM, CMDB, ITAM, GRC, SecOps, HR, IM, Service Requests Management with SLAs, Knowledge Management, Discovery)

Experience in S2P & MDM setup in EC Pro, Service Catalogs, and Integrations.

Designing, engineering, and configuring ServiceNow to automate internal Information Technology Infrastructure Library (ITIL) processes

Thorough knowledge of workflows, tables, scripts, flow designer, and integration hub.

Excellent knowledge of Enterprise Security and Architecture, middleware and discovery technologies, database design schemas, and data modelling

Strong analytical skills, communication, and presentation skills

Ability to manage development teams, customers, and stakeholder expectations

Knowledge and experience of Infrastructure Operations, migration as well as ServiceNow Integration with third-party systems.

Fluent in English (spoken and written)