Role: ServiceNow Architect ITOM 

Location - Juno Beach, Florida (Onsite)

Required Skills & Experience:

Exp: 12+ Years ServiceNow platform experience in ITOM architecture and Event Management.

Proven experience in deploying ServiceNow Discovery, Event Management, Service Mapping, and CMDB.

Strong understanding of ITIL framework and service-centric operating models.

Expertise in integrating with third-party monitoring and alerting tools.

Hands-on knowledge of MID Server architecture and health troubleshooting.

Excellent problem-solving, communication, and stakeholder management skills.

Ability to lead technical design workshops and create architecture documentation.

Preferred Qualifications:

ServiceNow Certified Implementation Specialist – ITOM

ServiceNow Certified System Administrator (CSA)

Experience with AIOps, Cloud Management, or Orchestration

Exposure to hybrid or multi-cloud environments (AWS, Azure, GCP)