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Align Technology
Service Transition Specialist
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Summary
Department: Customer Support
Location: EMEA-Spain
Description
Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign ® is looking for a Service Transition Specialist. This exciting new role would be part of a culture that is helping to improve lives every day through digital dentistry. The Service Transition Specialist should perform project completion using an internal customer perspective, typically from initiation through delivery. Coordinate cross-functional teams through meetings and progress measurement activity, which bring distinct, specific projects to completion both on time and within budget. This role will be part of Align Technology goal to deliver the next generation of clear aligners (Invisalign®) to our customers. We would love for you to join a fun and cutting-edge technology company that has helped create millions of smiles.
Role expectations
Review our Applicant Privacy Policies for additional information.
Global Diversity Statement
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
Equal Opportunity Statement
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
Location: EMEA-Spain
Description
Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign ® is looking for a Service Transition Specialist. This exciting new role would be part of a culture that is helping to improve lives every day through digital dentistry. The Service Transition Specialist should perform project completion using an internal customer perspective, typically from initiation through delivery. Coordinate cross-functional teams through meetings and progress measurement activity, which bring distinct, specific projects to completion both on time and within budget. This role will be part of Align Technology goal to deliver the next generation of clear aligners (Invisalign®) to our customers. We would love for you to join a fun and cutting-edge technology company that has helped create millions of smiles.
Role expectations
- Align processes to strategy.
- Map and model business processes
- Analyze and run processes simulations
- Design/reengineer end to end business processes
- Translate process improvements into transition projects
- Lead new product or modified services into production environments
- Desired bachelor’s degree from a four-year college or university. May have a master degree with 0-12 months of experience
- 2 years of directly related experience in the business.
- English proficiency
- Problem solving skills, results oriented, time management, attentive to detail and decision-making skills.
- Strong communication skills, both written and verbal.
- Ability to work cross-functionally.
- Proficiency with computers and standard software programs (MS VISIO, MS Project, Minitab).
- Certifications on SCRUM, ITIL, Six Sigma, PMP or Agile, ABPM
Review our Applicant Privacy Policies for additional information.
Global Diversity Statement
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
Equal Opportunity Statement
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.