Job Description

• Job Description : gray-10 black; padding: 0in 6.0pt 0in 6.0pt;\" valign=\"top\" width=\"187\">
  
  

Responsible For

(Please describe the role that the Candidate will be undertaking within the team)

As a Key Member Of The Technical Team, You Will Be Expected To Define And Contribute At a High-level To Many Aspects Of Our Collaborative Agile Development Process

• Own and manage Incidents, Problem records and Change management, per ITIL standards.
• Managing major issues (P1 in nature) and took them to closure.
• Handling and improving Batch monitoring, issue resolution and Service requests.
• Monitor and report on all aspects of Production processing (Incidents, Problems, Service Level indicators etc.).
• Work closely with the Engineering / product team to ensure automation of the Production processes. Promote Site Reliability Engineering culture.
• Adopt and follow the Agile and DevOps principles.
• Communicate effectively with various Business & IT teams. Collaborate effectively with global members to achieve desired outcomes.
• Should be ready to provide 24*7 support on rotation / need basis.
• Ensure adherence to different SLAs.
• Understand monitoring tools and evolve the tooling to improve the Operations teams’ ability to proactively deal with production issues.
• Should comply with audit, data protection & IT Security procedures to ensure integrity of system.
• Should be open to lea new technologies based on project requirements.
• Should be open to work on IT service quality management.
  
  

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ESSENTIAL EXPERIENCE (in Order Of Importance)

Including: technical knowledge, company/industry experience, IT knowledge (levels required), languages etc.

• 6-8 years of overall IT experience in production support/application support.
• Experience with Big Data (Hadoop) principles is preferred.
• Sound Knowledge of SQL, UNIX, HIVE, SPARK, PYSPARK etc.
• Good to have knowledge on Python, Scala, and Elastic.
• Knowledge of Scheduling tools like Control-M, Airflow etc is preferred.
• Knowledge of monitoring tools like App Dynamics, Splunk etc is preferred.
• Proven experience of working in RTB / Production support teams.
• Knowledge and understanding of Banking domain and IT Infrastructure is preferred.
• Good communication skills as the candidate need to work with globally dispersed and diversified teams.
• Hands-on experience and sound understanding of ITIL processes and standards.
• Knowledge of tools like Service Now, JIRA, GITHUB, is preferred.
• Good to have knowledge on CI/CD.
  
  

About Company :

Purview is a leading Digital Cloud & Data Engineering company headquartered in Edinburgh, United Kingdom having a presence in 14 countries India (Hyderabad, Bangalore, Chennai and Pune), Poland, Germany, Finland, Netherlands, Ireland, USA, UAE, Oman, Singapore, Hong Kong, Malaysia and Australia.

We have a strong presence in UK, Europe and APEC, providing services to Captive Clients (HSBC, NatWest, Northern Trust, IDFC First Bank, Nordia Bank etc) in fully managed solutions and co-managed capacity models. Also, we support various top IT tier 1 organisations (Capgemini, Deloitte, Wipro, Virtusa, L&T, CoForge, TechM and more) to deliver solutions and workforce/resources.

In

Company Info:

3rd Floor, Sonthalia Mind Space

Near Westin Hotel, Gafoor Nagar

Hitechcity, Hyderabad

Phone: +91 40 48549120 / +91 8790177967

Uk

Gyleview House, 3 Redheughs Rigg,

South Gyle, Edinburgh, EH12 9DQ.

Phone: +44 7590230910

Email: [email protected]

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