Service Engineer – Diagnostic Imaging Devices (Field Support)
Hanover, NJ, US
$130k
11 days ago
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Summary
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Citizenship/Visa Status Required: US Citizen or Permanent Resident
Location: NYC / Hanover, NJ
Job Type: Permanent / Full-Time
Work Mode: On-site with regional travel
Salary Range: $90,000 – $130,000 (based on experience and interview performance)
Job Description: Field Service Engineer – X-Ray/Ultrasound
An experienced Field Service Engineer is sought to support, service, and maintain X-Ray and Ultrasound imaging equipment across multiple healthcare sites in the NYC and Hanover, NJ region. The ideal candidate will have formal OEM or third-party training, with a proactive attitude and strong diagnostic skills.
Key Responsibilities
Perform repair, preventive maintenance, and troubleshooting on X-Ray and Ultrasound medical imaging devices.
Work independently at healthcare facilities, ensuring minimal downtime and optimal performance.
Manage scheduled maintenance tasks including calibration and system verification.
Accurately document service activity in alignment with quality standards.
Communicate clearly with clients, account managers, and technical teams.
Maintain test equipment and manage company-provided tools and assets.
Travel regularly within a 4-hour radius, with occasional overnight stays or flights.
Required Qualifications
Minimum 3 years of hands-on experience as a Field Service Engineer in medical imaging.
Specialization in X-Ray and Ultrasound modalities.
Formal training from OEMs like GE, Philips, or Siemens, or certified third-party providers (RSTI, AllParts).
Valid OEM training certification required.
Active state license and US Citizenship or Green Card status required.
High school diploma or GED required; college education preferred.
Preferred Qualifications
10+ years of total field engineering experience.
Exposure to CT systems or contrast injectors is a plus.
Core Skills
Strong problem-solving and technical diagnostic capabilities.
Ability to operate independently with minimal supervision.
Professional communication, especially in high-pressure environments.
Proficient with documentation, service reporting, and MS Office tools.
High commitment to customer service and operational excellence.
Work Environment & Physical Requirements
Frequent travel to healthcare sites.
Ability to lift equipment up to 75 lbs, and spend time standing or walking.
Monday to Friday work schedule, with occasional evenings or weekends as needed.
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