Join our growing team of highly skilled experts, shaped by a 30 year history of excellence.

Triumph is looking for team members driven by unwavering dedication to safety and dedicated to the delivery of quality work without compromise.

Responsibilities

• Receive incoming calls and responding to customer needs
• Ensures work has been performed to customer’s expectations and performs follow-up with the customer, as needed
• Reviews labor scheduling to align crews to the appropriate customer and service need
• Updates service software with all relevant information
• Assists with creation of T&M quotations, as needed
• Dispatching and scheduling calls to crews
• Co-ordinate and manage multiple crews
• Communicate instructions to crews on a daily basis
• Organize crews with proper equipment, and materials
• Administrative support to Office Manager and Owners of the company
• Perform purchase orders for parts and units
• Coordinate and distribute customer notifications/mailings
• Perform data entry; responsible for maintaining the department’s filing system
• Customer relations
• Perform all other duties as assigned
  
  

Skills And Experience

• Highly organized and flexible, willing to take on new challenges
• Strong skills to effectively communication with both internal and external
• Efficient time management with the ability to multi-task, prioritize and meet deadlines
• Strong work ethic with ability to work as part of a team and independently
• Strong problem solver, and follow-up skills
• Minimum of two (2) years of Construction service industry experience with service/or scheduling
• Strong computer skills including the Microsoft Office suite of products and in-house systems (Excel, Word, Outlook, PowerPoint, Dataforma, Procore)