Our client is a leading full-service technology and managed services firm looking for a Service Desk Administrator who is enthusiastic about what they do, who wishes to grow their career and is eager to take on new challenges, with a learning mindset. You will be involved in: Providing end user support Resolving internet outages Imaging laptops Office 365 application management Office 365 license management Managing anti-virus and security updates LAN and WAN support of networking software/hardware Maintain documentation, reports and records regarding infrastructure solutions deployed To thrive in this role, you will need to have: Outstanding customer service A desire to be a true team player An adaptable nature An understanding of the importance of staying ahead of the game and anticipating complications before they become problems. Benefits include: Impressive Sydney CBD office facilities Flexibility for some working from home (1 day per week) Free Gym membership and other staff health initiatives Personalised training plan specifically focused on your career growth, reviewed and updated every quarter. Laptop and mobile phone Job Types: Permanent, Full-time Pay: $55,000.00 – $65,000.00 per year Benefits: Employee mentoring program Free drinks Gym membership Professional development assistance Travel reimbursement Schedule: 8 hour shift Supplementary Pay: Annual bonus Ability to commute/relocate: Sydney, NSW: Reliably commute or planning to relocate before starting work (Required) Work Authorisation: Australia (Required) Work Location: In person