About the Role

• We’re hiring a Service Designer 2 to help transform healthcare services through systems-level thinking and human-centered design.


• This role focuses on mapping complex service ecosystems — not app screens — across physical, digital, and human touchpoints.


• The ideal candidate is highly collaborative, fluent in Figma for mapping/storytelling, and comfortable conducting contextual research in real-world healthcare settings

Key Responsibilities

• Design end-to-end healthcare service experiences and ecosystems


• Create service blueprints, journey maps, and system models in Figma


• Conduct research in hospitals, clinics, and home environments


• Collaborate across product, clinical, technology, operations, and research teams

Education / Qualifications

• Bachelor’s or Master’s in Service Design, Design Strategy, HCI, or related field

Pay Range - $35 - $39 an hour