TIME dotCom Berhad

Service Delivery Project Manager

Shah Alam, Selangor, MY

27 days ago
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Summary

Position reports to: Team Lead, SD Project Management


Job Overview


Take charge of planning, proposing, implementing, delivering, deploying, monitoring and reporting of based project proposed and project management required (project deliverables). Focus on (Enterprise) customer satisfaction, measure it, ensure standards are met and make sure there’s regular interaction with customers.


The Work Life:

  • Assure that every project is properly managed (Project control, schedule, financial control, billing, account management and project status reporting).
  • Review all agreements to ensure all perspectives are covered.
  • Assist in formulation/preparation of the project contract with regards to project scope.
  • Work closely with end-users to understand business requirements and issues.
  • Conduct regular project meeting with project team, customers, business partners and vendors.
  • Function as a single focal point of contact (POC) on for customers during project delivery phase.
  • Review and compile Service and Change Requests during project delivery phase.
  • Monitor and ensure compliance of the project contract.
  • Responsible of controlling and tracking project budget, costing & reporting.
  • Timely update to customers on any status and issues pertaining to project delivery of service.


All You Need:

  • 7 years’ working experience in project management, its process and methodology.
  • Ability to multi task and juggle projects and assignments with excellent time management.
  • Experience managing vendors, suppliers & providers relationships and understanding of standard practices
  • Ability to manage stakeholder expectation based on KPI
  • Detail in data analysis and data processing
  • Product know-how for data centre and cloud services
  • Broad range of business and IT experiences; has achieved technical and/or business certification(s).
  • Broad expertise in IT infrastructure related technologies, specifically DC services, Cloud, Networking, Security and Managed Services.
  • Certified in PMP, Prince2, CDCP, CCNA is an added advantage.
  • Any technical professional certification ex: CDCS, CDCP, VTSP will be added advantages


What You Get:

  • Cool and innovative work environment
  • Work-life balance and our working hours are flexible
  • We are too cool for ties. Smart casual is our game!
  • We care about you and your families’ health and well being
  • Learning and growth opportunity
  • We have an indoor slide and a cafe! How fun is that?!
  • Free car park within the company compound


* Only shortlisted candidates will be notified

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