Skills:
Project Management, Customer Relationship Management, Budget Management, Team Leadership, Process Improvement, Microsoft Project, Risk Assessment, Stakeholder Communication,
Company Overview
Goel Power Engineers LLP, a leading manufacturer established in 1965, specializes in high-quality diesel generator sets. Based in Mumbai, our team excels in the electrical industry with expertise in sophisticated projects. We are committed to delivering exceptional products and services to businesses and individuals. Visit us at www.goelpower.in.
Job Overview
The Service Cum Project Assistant Manager role is a full-time, mid-level position located in Mumbai and Ahmedabad. The candidate should have 4 to 6 years of relevant work experience. This role requires expertise in managing projects, ensuring high-quality service delivery, and supporting our esteemed clients. The role requires technical expertise in genset maintenance, troubleshooting, commissioning, and project coordination.
Job Title: Service cum Project - Assistant Manager
Department: Service & Project
Location: Mumbai & Ahmedabad
Reporting To: Service & Project Head
Job Summary
Key Responsibilities:
- Oversee the installation, commissioning, and servicing of gensets.
- Plan and execute project activities related to genset deployment.
- Ensure timely maintenance and troubleshooting support for customers.
- Coordinate with dealers, service engineers, and project teams.
- Maintain service records and ensure compliance with safety & quality standards.
- Support AMC (Annual Maintenance Contracts) and service business growth.
- Handle customer escalations and ensure prompt issue resolution.
- Monitor spare parts availability and inventory management.
- Prepare technical reports and documentation related to service & projects.
- Liaise with regulatory bodies for CEIG/EB approvals and compliance.
Key Requirements
- Educational Qualification: Diploma/Degree in Mechanical/Electrical Engineering.
- Experience: Minimum 5-10 years in Genset servicing, project management, or a related field.
- Technical Skills: Expertise in genset troubleshooting, commissioning, and maintenance.
- Soft Skills: Strong team management, communication, and problem-solving skills.
- Preferred: Experience in customer handling, AMC contracts, and site project execution.