Services
Prepare yourself
Create job-winning resumes and cover letters
Find a job
Search, apply and prepare for the job you want
Grow your career
Powerful tools for change and promotion
We find the job and apply for you
Find out how
Resume Builder
Quickly build a powerful resume
Resume Examples
See resumes that get interviews
Cover Letter Builder
Show motivation and personality
Cover Letter Examples
Explore the cover letters that work
Expert Writing Services
Hire an expert to write for you
Free Resume Review
Learn if your resume is good enough
Career Advice
Read the blog and learn how to win
CV Builder
Quickly build a powerful CV
Resume Builder
Job Search
Auto Apply
Career Advice
Log In
Sign Up
Back
Jobs
Service Controller
Gauteng, ZA
Daisy Business Solutions
Service Controller
Gauteng, ZA
5 months ago
Save Job
Apply
Create job alert
Summary
Job Description
Log connectivity service calls
Identifying correct fault diagnosis
Process applications on behalf service providers
Update connectivity applications and relevant spreadsheets
Coordinate technicians
Update connectivity call out sheet
Arrange stock for connectivity
Conducting feasibility analysis with service providers
Submitting porting/migration to service providers
Processing quotations and invoices
Provide regular feedback to relevant parties i.e. clients, suppliers and internal staff
Accurately load all information on the BPO system
Ensure timeous handling of all customer queries
Perform any other duties as assigned from time to time
Work Experience And Skills
Minimum 2 years’ experience as a Customer Service Controller /Agent
Must have general connectivity-related experience
Grade 12 qualification
Strong in Microsoft word & excel
Industry experience preferable
Excellent customer service experience
Telephone and email etiquette
Timeous handing of administrative duties & completion of work
Must be able to handle stress within a highly pressurized environment
Strong organizational skills
Excellent communication skills
How strong is your resume?
Upload your resume and get feedback from our expert to help land this job
Get a free resume review
How strong is your resume?
Upload your resume and get feedback from our expert to help land this job
Get a free resume review
MORE JOBS LIKE THIS
FNB South Africa
Save job
Service Manager
Randburg, GP, ZA
10 days ago
Merchants
Save job
Head of Service Delivery
Gauteng, ZA
12 days ago
Ipsos
Save job
Service Line Director
Johannesburg, GP, ZA
20 days ago
Momentum
Save job
Service Manager MMH250416-15
Sandton, GP, ZA
23 days ago
See more jobs
People also searched:
Service Manager in Gauteng, ZA
Service Operations Manager in Gauteng, ZA
Service Supervisor in Gauteng, ZA
Service Leader in Gauteng, ZA
Services Manager in Gauteng, ZA