Responsibilities

Job Description

• Operates as the point of contact for assigned to address customers’ needs on commercial matters
• Assist in Company-wide negotiations with existing customers, including
  
  

preparation of proposals, contracts and discussion of the contract terms and conditions

• Liaise with other divisions and departments on customers’ requirements
• Tracks customer account metrics
• Develops and maintains long-term relationships with existing customers accounts
• Conduct surveys to measure customer satisfaction on a quarterly annual basis
• Prepare reports for management reporting purposes
• Identifies opportunities to grow business with existing customers
• Identify business process gaps and coordinate business/system process improvement initiatives through teamwork with relevant stakeholders to meet required objectives
• Coordinate and collaborate with both internal and external stakeholders to ensure a clear understanding of the current AS-IS state, processes and relationships for Commercial
• Provide guidance to consultants to map the To-Be state and propose solutions that meet objectives, drive continuous improvement for Commercial
  
  

Requirements

• Singapore Citizen / Singapore PR
• Good Honours Degree in Engineering (Aerospace / Mechanical / Electronics Engineering) or Business
• Excellent analytical, interpersonal, presentation and communication skills
• Able to be creative in developing solutions
• Relevant knowledge and experience in aviation/sales/commercial is an advantage.
• Conversant in Microsoft Office such as Excel, PowerPoint and Word
• SAP background and experience would be an added advantage
• Stakeholder and project management
  
  

SIAEC is proud to have received the 2024 'Gold Standard in Excellence in Talent Management & Acquisition Award' from the Singapore Human Resources Institute.

At SIA Engineering, we are committed to ensuring your personal information is protected and never misused. Personal data collected will be used or disclosed only for the purposes of your job application and potential employment with SIA Engineering, such as for assessing and evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of the personal details and other information provided.

By submitting your application for this position, you consent to:

• the collection, use and disclosure of your personal data by SIA Engineering for the purposes of your application and potential employment with SIA Engineering, including disclosing such personal data to any of SIA Engineering’s subsidiaries, affiliates or related corporations (if necessary for the processing of your job application); and
• SIA Engineering’s retention of your personal data for 1 year for consideration of future job opportunities (where applicable)
  
  

Candidates are not required to pay SIA Engineering, any Agents, or Sub-Agents representing the organisation a recruitment fee or other fees relating to their application / employment.