Senior/Clinical Informatics Analyst

Institution: National Healthcare Group

Family Group: Administration

JOB PURPOSE

Support implementation and adoption of clinical information systems, governance and processes that facilitate the optimal delivery of patient care.

MAJOR DUTIES & RESPONSIBILITIES

Programme Management/Delivery

• Be involved in programme management work areas including but not limited to conducting requirements analysis, functional testing, system implementation, user/trainer training and coordinating with appointed IT partners for on-going support to NHG users.
• Engage internal/external stakeholders regularly to understand day to day operations, business needs and system needs from each Next Generation Electronic Medical Records (NGEMR) Informatics Service unit’s perspective.
• Track programme status, deliverables, timeline and training status throughout the overall programme progress against committed goals of the Informatics Service.
• Establish programme governance by defining and monitoring a management framework that enables the Informatics Service members in making decisions.
• Provide administrative and secretariat support for project and workgroup meetings.

Process Engineering

• Identify and implement process improvements primarily within the Informatics Service unit(s) and/or respective programmes.
• Identify opportunities for continuous process improvement.

Product Value Creation

• Contribute to design, content development, maintenance and testing of the system.

JOB REQUIREMENTS

Education/Training/Experience

• Healthcare/IT Business Analysts who take an interest in process improvement, value creation and/or programme management to provide support & improve healthcare.
• A tertiary degree from a recognised university in IT.
• Having a Degree/Diploma/Professional Certificate in Clinical Informatics and/or a Certificate in Health Informatics (e.g. AMIA 10x10, CAHIMS, CPHIMS) would be advantageous.
• Preferably at least 5-8 years of relevant working experience with project/programme management and/or training in a healthcare/healthcare IT setting.

Personal Attributes

• Excellent organisational, people management and communication skills, with attention to details.
• Ability to initiate, deliver and drive to complete projects with minimal supervision.
• Ability to work effectively as an individual as well as in a team.
• Ability to work on complex issues simultaneously.