Allegheny Science & Technology (AST) is seeking a skilled Senior Unified Communications Specialist to join our team and support our FBI customer who requires full lifecycle support for legacy voice capabilities to include enhancements/changes to existing capabilities, as well as new capabilities. Duties & Responsibilities: * Building, troubleshooting and running configuration files before, during, and after Teams phone deployments. * Engineering support during deployment- design and deployment of architecture, ensuring that all systems are integrated. * Troubleshooting issues during testing. * Managing the Windows Domain environment, oversee backup systems. * Managing log collection for systems. * Supporting migration of systems. * Providing install & O&M support to Legacy solution, Provide O&M support to connected EVOIP sites. * Building, testing and training on auto attendants, call queues, and call forwarding. * Generating cutsheet from Teams deployment tracker. Required Qualifications: * High School Diploma or GED (Required), bachelor's degree in a related field (Preferred); additional experience may be considered in lieu of a degree; master's degree in a related field may substitute two (2) years of experience. * Ten (10) years of related experience. * Primary Product Knowledge: Communication Manager Avaya Aura Messaging, System Manager, Session manager, Cisco, Sangoma, DHCP, Avaya Certificates, Power BI, Microsoft TAC, Windows Adm, Linux OS, VCenter and VMware, NAS Storage Systems, Operation Manager (OpMgr), Eventlog Analyzer, Syslog Backup Systems. Other Qualifications: * Must be a U.S. Citizen with an active Top Secret Clearance. * Must be able to successfully pass an FBI Polygraph prior to starting work. * 10-20% travel is required. Multiple factors contribute to determining the final pay for a position. These include, but are not limited to, relevant work experience, skills, certifications, and competencies that align with the specific role, geographic location, educational background, and contract provisions related to labor categories specific to the position. We are committed to offering a competitive compensation package that reflects the value and expertise that each candidate brings to our team. The pay range for this position based on full-time employment is $113,000 - $153,000.