NIIT

Job Summary

Key Responsibilities:

• Provide 24x5 Training Administration support to global clients across EMEA, NAM, and APAC regions
• Address customer training queries and manage scheduling options via email
• Troubleshoot training issues and provide resolutions
• Gather detailed information on reported issues, create tickets, and ensure follow-up
• Perform case analysis and maintain thorough documentation in the system
• Generate daily reports using Microsoft Excel
  
  

Manage training activities through Learning Management Systems (LMS)

Educational Qualification

Skills

Goal-oriented with a results-driven desire for success