As a Technical Writer, you will play a vital role in supporting our team by writing and re-working vulnerability disclosures, organizing letters of volatility, and managing and merging documents and playbooks to ensure they are usable and accessible. You will report directly to the Product Security Incident Response Team (PSIRT) Manager and will contribute to our PSIRT capabilities globally. The PSIRT coordinates all product security incidents and vulnerabilities, including leading the resolution and disclosure functions to our customers and downstream users.

Product Security Engineer responsibilities include:

• Write and re-work vulnerability disclosures to ensure clarity and accuracy.
• Assist with organizing letters of volatility, ensuring they are properly documented and accessible.
• Manage and merge documents and playbooks from multiple sources, ensuring consistency and usability.
• Collaborate with product security team members to gather necessary information for documentation.
• Maintain detailed and organized records of all documentation and disclosures.
• Ensure all documentation adheres to company standards and regulatory requirements.
• Provide support in the creation and maintenance of technical documentation.

Basic Qualifications:

• Bachelor's Degree in Technical Writing, Communications, Computer Science, or a related field.
• 5+ years of experience in technical writing or a related role.
• Strong writing and editing skills with attention to detail.
• Familiarity with technical documentation and vulnerability disclosures.
• Excellent organizational and time management skills.
• Ability to work effectively in a team environment.
• Proficiency in document management tools and platforms.

Preferred Qualifications:

• Experience with OT device automation systems, cybersecurity, and vulnerability management.
• Familiarity with writing/editing Vulnerability Disclosures, STIGs, letters of volatility (LoVs).
• Experience with document management and collaboration tools (e.g., SharePoint, Confluence, Adobe Experience Manager).
• Relevant certifications (e.g., Certified Technical Writer).
• Ability to understand and convey technical information clearly and concisely.