Join a small, highly skilled team where you’ll have the autonomy to grow, take initiative, and make a real impact in a fast-moving, dynamic environment.

As a Technical Support Engineer, you’ll play a key role in supporting customers and sales team—resolving technical issues, offering expert guidance, and ensuring the smooth operation of The Enterprise Browser throughout the customer lifecycle. You’ll work closely with engineering, QA, and other teams, and your feedback will directly influence product improvement.

While prior experience with tools like Okta, Zscaler, and log systems is a plus, these skills aren’t mandatory. What matters most is a strong customer focus, a proactive mindset, and a willingness to adapt and learn new technologies as needed.

Key Qualifications:

• 5+ years in enterprise technical support and troubleshooting
• 3+ years working in startup or fast-paced environments
• Familiarity with network/security tools, OS platforms (Windows, Mac, Linux), and debugging methodologies
• Experience with IT environments, virtual machines, and support tools (Salesforce, Jira)
• Excellent communication, problem-solving, and self-management skills
• Flexible and open to learning new technologies to support evolving customer needs