Red Pepper Software is looking for an experienced Senior Technical

Implementation Consultant with a minimum 3 years' experience with Qualtrics

and 5 years' experience consulting/implementation to join our team. The ideal

candidate will be a proactive self-starter with excellent organizational and

Communication Skills, Who Can Build Strong, Long-lasting Relationships With

clients. As a Senior Technical Implementation Consultant, you will be

responsible for managing complex technical implementations independently

or within a team, providing solutions, and designing and documenting

functional and technical requirements.

Responsibilities

• Serve as the main point of contact for clients during the implementation
  
  

process and manage projects to completion.

• Help clients understand project plans, timelines, requirements and
  
  

scope projects accordingly.

• Design and propose technical solutions that align with the client's
  
  

business needs and project goals.

• Identify, analyze and solve complex technical implementation
  
  

challenges.

• Conduct weekly online meetings with clients and provide software
  
  

training.

• Communicate project plan, budget updates, and solutions to client
  
  

weekly

• Create Dashboards
• Understand the nature of each client's business and customize the
  
  

implementation accordingly.

• Stay up-to-date with Qualtrics changes and best practices.
• Obtain technical certification on various platforms.
• Manipulate data within spreadsheets
• Build and maintain strong, long-lasting client relationships
• Prepare reports on account status
• Collaborate with team leaders to identify and grow opportunities
  
  

Qualifications

• 5+ years' experience in a consulting or client-facing role; SaaS
  
  

Implementation Experience Is Required

• 3+ years' experience using and/or implementing Qualtrics
  
  

(understanding of CX and EX platforms preferred)

• Excellent problem solving and troubleshooting skills
• Strong communication and interpersonal skills
• Project management skills
• Proactive, self-motivated, dependable and able to meet deadlines with a
  
  

high level of autonomy and accountability

• Experience conducting online meetings
• Excellent follow-up skills
• Detailed oriented
• Ability to manage multiple clients and projects simultaneously
• Comfortable learning new technologies
• On-site position in our Pleasant Grove, UT office M-F, preferred, but not
  
  

Required

Benefits:

• Competitive pay (DOE)
• Excellent Health, dental, vision benefits
• 401K
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 27 paid days off: 12 PTO + 5 Sick/Personal days + 10 Holidays
• Monthly Company Health Challenge bonus
• Professional Development
• Weekly lunch and learn
  
  

At Red Pepper Software, we value our employees and strive to provide a

supportive and collaborative work environment. If you are a creative and

analytical problem-solver who is passionate about building what matters, and

have experience as a Technical Implementation Consultant, we encourage you

to apply to join our team.

Job Posted by ApplicantPro