Senior Team Administrator & Project Support Specialist

Remote | Fast-growing FMCG brand operating in online retail and digital marketing

The Opportunity at a Glance

This is not your typical admin role. We’re looking for a self-driven, highly capable Senior Team Administrator & Project Support Specialist to join a fast-moving team in the FMCG and online retail space. If you thrive in dynamic environments, take initiative, and enjoy problem-solving and creating order out of chaos—this is the role for you.

How You’ll Make an Impact

• Executive support done right: Manage high-level admin tasks including calendar management, confidential correspondence, and executive communications.
• Lead from the centre: Own end-to-end coordination of projects—ensuring timelines, deliverables, and communication are on track.
• Build smarter systems: Identify inefficiencies and implement workflows, automations, and SOPs that streamline business operations.
• Be the glue across teams: Liaise between departments, track project milestones, and keep everyone informed and aligned.
• Own customer touchpoints: Support high-level customer service and ensure all interactions reflect brand tone and standards.
• Bring creativity to the table: Use tools like Canva to create on-brand graphics and support marketing campaigns and internal collateral.

What We’re Looking For – You’re the Perfect Fit if You:

• Have 5+ years' experience in senior admin or project coordination roles—ideally in FMCG, e-commerce, or fast-paced environments.
• Are highly proficient in Google Workspace, Microsoft Office, and tools like Asana, Trello, or Monday.com.
• Are a natural problem-solver who proactively builds processes that improve team flow and efficiency.
• Communicate clearly, professionally, and confidently across all levels of an organisation.
• Can manage multiple deadlines while staying calm, focused, and highly organised.
• Are comfortable designing internal materials and basic marketing assets using Canva or similar tools.

What Sets You Apart – You’ll Shine Even Brighter with:

• A background in customer-facing environments with high emotional intelligence.
• Experience leading administrative and creative projects from idea to execution.
• The ability to work independently and make decisions that keep things moving forward.