Senior Specialist - Package Implementation Role: OpenText Specialist< Location: Cincinnati, Ohio (Onsite)< Fulltime< < < Analytical and problemsolving skills Ability to provide best practice solution on incidents assess its downstream impact on integrated solution Ensure continuity of business as usual< Full ownership of the support tickets work with integration other process teams development teams and 3rd party support providers to resolve the tickets within OperationalService Level Agreement limits< SAP Document Declaration process Repositories Archive Link scenarios and Business Workspace configuration< Working with multicultural support teams spread across different geographies Should be able to work efficiently effectively independently< Application Performance Monitoring< Experience with trouble shooting issues and provide the resolution to the user in a timely manner< OpenText Security understanding Active Directory OT Directory Services and OT Content Server user groups and object privileges< Knowledge of Enterprise Connect and troubleshooting< Knowledge of Archive Center Administrative client usage and error resolution< Understanding of Search and Indexing process Experience in troubleshooting the issues related to search and indexing< Hands on knowledge of OpenText Content Server web reports live reports etc< Knowledge and troubleshooting skills with the xECM integrations and configuration issues< OpenText Directory Services OTDS configuring the user partitions security and troubleshooting< Knowledge of Archive Center job scheduling maintenance and troubleshooting< Creating Live ReportsWeb Reports knowledge of OpenText content server schema and use of tags< Ability to write and run SQL select statements using OT Schema knowledge and detecting long running queries< SAP Document Declaration process Repositories Archive Link scenarios and Business Workspace configuration.< Erlanger - Kentucky - USA9 - 17 Years10R Erlanger - Kentucky - USA28-Apr-2025NACTIVE1370675 Mandatory Skills : SAP Process Modelling Suite (Signavio, ARIS, Visio),SAP RE-FX,Central Finance,Public Cloud FINANCE,FICO (GL-AR-AP-AA-BA-CEA-CCA-PCA-IO-TR)