About the company

Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.

We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.

Responsibilities

• Build a closed loop test-driven system to automate the quality assurance process, using open source, commercial, and AI-powered capabilities. When necessary, design and develop tools and scripts to improve the system.

Education and Experience

• Bachelor’s degree in computer science or a related field from a top-tier university. Master’s degree preferred.
• 3 to 6 years of software development experience.

Technologies:

• AWS services
• Java, Python
• Selenium
• Playwright

Our Hiring Process is “Easy with eGain”

Step 1

• Aptitude test, this is a GRE style test (60 minutes or less).

Step 2

• In-person interview at eGain Pune office.

Next step

• Email resumé to [email protected] with “Quality Engineering” as email subject.