As a Senior Software Engineer working in our Managed Services group, you will be helping orchestrate deployment of the Appian platform to EC2 as part of the Appian Cloud offering. You'll be responsible for ensuring sites are always available, responsive, and capable of meeting the diverse needs of both Appian's development teams and our customers. You'll work as part of an agile and global team to transform our architecture to a modern services architecture that makes it easy for feature teams to leverage microservices and containerization technologies. This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. To be successful in this role, you need: * Expertise in working with AWS or other cloud infrastructure platforms like Azure or Google Cloud * Expertise working with Kubernetes and Terraform * Experience mentoring those more junior * Proven ability to drive projects to impact as a member of a small Agile team * Strong contributor to team feature breakdowns/sizing and design of new feature implementations * Fluency in reviewing architecture / designs / code from team members and making right-sized suggestions for better practices (e.g. performance, maintainability, security) * To develop an understanding of the deployment model of the Appian platform to appropriately match its infrastructure needs and to make tradeoffs * Interest in building resiliency into our development and deployment lifecycle to help us in our mission to achieve continuous delivery * Excellent spoken and written communication with both technical and non-technical audiences * Ability to identify dependencies between multiple teams and to work thoughtfully with management and others as needed to address blockers and drive impact * Familiarity with handling response for issues and incidents, minimizing pain for the customer, weighing trade-offs in the moment; communicating clearly and concisely to the customer about the problem and solution * Contribute to Appian's long-term documentation through publishing relevant, high-quality content to Engineering's technical documentation site Some of the tools and resources we will equip you with include: * Leveraging cutting edge technologies like Kubernetes, Docker, Gitlab, etc. to design and build new infrastructure features. * Valuing innovation and investment in our people by providing opportunities for growth and leadership. Whether it's through Engineering "Indie Time" (dedicated time to build whatever you want with whomever you want), dedicated Learning Time, or annual hackathons, we value activities that inspire others and get creative juices flowing. * A large engineering team where you are made to feel autonomous by our engineering business group model. Working within an agile team allows our engineers and leaders to have a sense of community and accomplishment. Basic Qualifications: * At least 5 years experience designing, building and architecting software in an enterprise software or Saas/Paas environment * Fluency in at least one programming language, such as Python, Golang, or Java * At least 3 years of experience working in Kubernetes ecosystem * Bachelors in Computer Science or Engineering, or equivalent experience * Experience in a high-volume and/or critical production service environment #LI-KC1