Our Customer Engineering group enables our multi-tenant cloud solution for our customers by adopting for customers practices and data, as well as application maintenance. In this role, you will drive and resolve customer technical issues in a timely manner, proactively managing the internal communication across cross-functional teams (Customer Support, Customer Success, Product and Professional Services) as well with customers. You will also perform development engineering activities to build customer-specific application logic, extending our core Corcentric Platform based on customer requirements. We are currently hiring out of our Cherry Hill, NJ headquarter office, as well as remotely across Eastern US Time Zone in states where we have employee hubs: Pennsylvania, Georgia, and North Carolina. This key position reports to the Sr. Director, Technical Operations within our Customer Engineering team. This is a great opportunity to work with a diverse, global team that prioritizes quality work and professional development. The successful candidate will be a confident, well-rounded developer who is versatile, rigorous, dynamic, and motivated. If this describes you, apply today! We look forward to adding you into the mix! As a Senior Software Developer, you will: * Deliver functionalities tailored to customer needs using internal frameworks. This includes planning, designing, developing, testing, deploying technologies and maintaining them. * Communicate with customers and customer-facing teams regarding expectations and incidents. * Manipulate databases for data migrations and transformations. * Connect customer applications with third-party systems. * Perform unit and integration tests to verify compliance of developments. * Offer tailored support to the Managed Services team that operate our solution for key customers. * Troubleshoot customer issues, communicating and partnering with Tech Support and Customer Success teams. * Work with product management, business teams, and other engineering teams collaboratively to define, develop and deliver work. * Encourage collaborative practices and adherence to team guidelines, fostering a culture of learning and continuous improvement.