At ViewSonic Technologies, we’re passionate about building software that solves problems. We count on our site reliability engineers (SREs) to empower users with a rich feature set, high availability, and stellar performance level to pursue their missions. As we expand customer deployments, we’re seeking an experienced SRE to deliver insights from large-scale data in real time. Specifically, we’re looking for a Senior SRE Engineer who can work with product teams and DevOps to design a robust Cloud infrastructure, efficient monitoring, and high availability focused mitigations.

Objectives of this role:

• Build software and systems to manage platform infrastructure and applications.

• Run the production environment by monitoring availability and taking a holistic view of system health.

• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement.

• Improve reliability, quality, and time-to-market of our suite of software solutions.

• Provide primary operational support and engineering for multiple large-scale distributed software applications.

• This role requires participation in an on-call schedule, including availability during nights and weekends as needed, to ensure timely incident response and resolution.

Job Requirements

 Bachelor’s degree (or equivalent) in computer science or related discipline.

 8-12 years of software industry experience with at least 4 years of experience in SRE role.

 Ability to design cloud infrastructure on AWS cloud for software products for high availability, scalability, resilience, reliability, and performance.

 Ability to automate infrastructure deployment via Infrastructure as Code using Terraform.

 Ability to program (structured and OOP) using one or more high-level languages such as Python, Java, Ruby, and JavaScript.

 Experience with container management technology (Docker, Kubernetes, Yarn, ECS, EKS).

 Experience monitoring infrastructure and visualization software like Prometheus, Grafana etc.

 Participate in a shared on-call rotation to respond to production incidents and resolve them with minimal downtime.

 This position requires participation in an on-call schedule, including nights, weekends, and holidays, on a rotating basis.

 We strive to foster a supportive on-call culture, focused on automation, documentation, and continuous improvement to minimize disruptions.

 AWS certification on 1 or more of the following:

o SysOps Administrator

o DevOps Engineer

o Solutions Architect

 Proactive approach to identifying problems, performance bottlenecks.

 Excellent communication skills and leadership skills with pro-active mindset.

 Coaching and Mentoring skills are necessary to connect with the product teams and influence them to adhere to Cloud best practices